Village Urban Resort Birmingham Dudley

Castlegate Park, Birmingham Rd, Dudley, Dudley, United Kingdom, DY1 4TB  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Village Urban Resort Birmingham Dudley

Free Wi-Fi
Free parking
24-hour

Late check-in

24-hour reception

24-hour security

Babysitting
Swimming pool

Indoor swimming pool

Air conditioning
Facilities for kids

Children's menu

Fitness/ Gym

Fitness center

Overview

The stylish Village Urban Resort Birmingham Dudley lies in a busy area of Dudley. Founded in 2000, the hotel underwent a renovation in 2012.

The property is set within a 20-minute walking distance from Dudley city center, in the proximity of Baggeridge Country Park, Oak House Park and Museum and Arena Theatre. A 20-minute drive will take guests to Solihull.

Guests can reach Village Urban Resort Birmingham Dudley by car from Birmingham International airport in 25 minutes.

Rooms

The hotel comprises 98 en-suite rooms featuring modern décor, television with satellite channels, an iron with ironing board, climate control, a writing desk and complimentary Wi-Fi as well as an electric kettle and coffee/tea makers. Bathrooms come with a shower, a hairdryer and free toiletries.

Eat & Drink

A hot breakfast is served daily. The hotel has a relaxed restaurant serving international meals. Coffee and wines are offered in the sports bar. The pizzeria Pizza Hut is located 100 meters away.

Services

Business facilities at Village Urban Resort Birmingham Dudley include a meeting room, a catering service and a business center.

Relax

The property offers back massages, manicure and steam baths, encouraging guests to unwind. A gym and a fitness club are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2012.  Number of rooms:   98.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Free parking
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Squash
  • Sports trainer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Medical facilities service
  • Newspaper service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Children's menu

Leisure facilities

  • Indoor swimming pool
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Reflex massage
  • Full body massage

Room facilities

  • Air conditioning
  • Central heating
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • In-room desk
  • Ironing facilities

Bathroom

  • Private bathroom
  • Shared bathroom
  • Bath/ Shower
  • Hair dryer
  • Room toiletries
  • Toilet

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 1 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Village Urban Resort Birmingham Dudley Dudley location
Show big map »

Hotel Address:

Castlegate Park, Birmingham Rd, Dudley, Dudley, United Kingdom, DY1 4TB

Get directions
City Center
  • Dudley
    1.4 km
Airports
  • Bus stop
    800 m
Restaurants
  • Pizza Hut
    60 m
  • Bellagio (cuisine: Italian)
    240 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    98

Hotel Awards

UKHOTEL AWARDSRecommendedDudleyVillage Urban Resort Birmingham Dudley

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

Village Urban Resort Birmingham Dudley photos Exterior Hotel information
Double Room
Bed type: Double bed or 2 Single beds
Check Prices
— Less information+ More information
Room facilities
    Village Urban Resort Birmingham Dudley photos Exterior Hotel information
    Superior Double Room
    Bed type: Double bed
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Village Urban Resort Birmingham Dudley Dudley location
      Show big map »

      Hotel Address:

      Castlegate Park, Birmingham Rd, Dudley, Dudley, United Kingdom, DY1 4TB

      Get directions
      City Center
      • Dudley
        1.4 km
      Airports
      • Bus stop
        800 m
      Restaurants
      • Pizza Hut
        60 m
      • Bellagio (cuisine: Italian)
        240 m
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2012
      • Number of rooms:
        98

      Hotel Awards

      UKHOTEL AWARDSRecommendedDudleyVillage Urban Resort Birmingham Dudley

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in United Kingdom

      Use Badge

      Village Urban Resort Birmingham Dudley Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Future Fone Style - 800 m

      Popular areas

      • City Center - 1.3 km

      Places of interest

      • Dudley Ex Servicemens Club - 800 m

      Amusement

      • Showcase Cinema - 100 m
      • Bowlplex Bowling Centres - 200 m
      • Gala Clubs - 500 m
      • Shipleys Amusements - 900 m
      • Hustlers American Pool Palace - 1.2 km
      • Ral - 1.2 km
      • Cheeky Chimps - 1.2 km
      • Quicksilver - 1.2 km
      • Dudley Snooker & Pool Club - 1.5 km

      Museums

      Arboretum, Green spaces, Zoos

      • Dudley Zoological Gardens - 700 m
      • dudley zoo - 1.3 km

      Theaters

      • Dudley Concert Hall - 1.0 km

      Local attractions

      • Saltwells Nature Reserve - 4.3 km
        Brierley Hill, Dudley
      • Baggeridge Country Park - 4.9 km
        Gospel End, Dudley
      • Sandwell Valley Country Park - 6.1 km
        Salter's Lane, West Bromwich
      • Westfield Merry Hill - 4.6 km
        Brierley Hill, Dudley
      • Bilston Craft Gallery - 6.0 km
        Mount Pleasant, Bilston

      Near the hotel

      • Black Country Living Museum - 820 m
        Tipton Road, Dudley
      • Dudley Zoo and Castle - 1.4 km
        Dudley Zoological Gardens, Dudley
      • Dudley Museum and Art Gallery - 1.1 km
        St. James's Road, Dudley
      • Priory Park - 1.5 km

      Restaurants nearby

      • Pizza Hut - 60 m

        Address: Castlegate Park
        Phone: 01384 456887

        50% likes this, based on 37 reviews

      • Bostin' Fittle - 220 m

        Address: Castle Gate

        Cuisine: British

      • Nando's - Dudley - 260 m

        Address: Birmingham Road
        Phone: +44 (0)1384 254018

        65% likes this, based on 87 reviews
        Price Range: GBP 34 - GBP 34

      • Bellagio - 240 m

        Address: Castlegate Park

        74% likes this, based on 212 reviews
        Cuisine: Italian

      • Chiquito - Dudley - 260 m

        Address: Castlegate Park
        Phone: 01384 215 130

        75% likes this, based on 75 reviews
        Price Range: GBP 15 - GBP 22

      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2012
      • Number of rooms:
        98

      Hotel Awards

      UKHOTEL AWARDSRecommendedDudleyVillage Urban Resort Birmingham Dudley

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in United Kingdom

      Use Badge

      Hotels nearby

      Village Urban Resort Birmingham Dudley Reviews

      Guest reviews are submitted by our customers after their stay at Village Urban Resort Birmingham Dudley

      Average guest rating

      7.4out of 10
      Very good
      Based on 108 reviews

      Rating by category:

      Location
      8.5
      Rooms
      7.9
      Service
      7.2
      Value
      7.3
      Dining
      5.0

      Guest reviews

      • Family with children
        9.6

        The bathroom and shower. Very refreshing, particularly liked the size of towels, it makes a pleasant change from the tiny ones adopted by other hotel chains.

        Coffee was too strong at breakfast and the breakfast itself was very greasy.

      • Group of friends
        5.8

        Attended 1 day convention at nearby Jehovahs' Witnesses convention centre

        My husband had tio leve early at 0700am and requested a continental breakfast .This message was not passed on to the kitchen/breakfast staff but once i arrived they did the best they could and I ddi get a breakfast and coffee though not all items

      • Single
        9.2

        Restaurant staff were first class and extremely helpful and food very good

        Nice hotel, found decor in room too dark and not relaxing. .

      • Single
        7.4

        Pleasant design of bar, quick food service.Very good breakfast - reasonable choice of options, but all very good quality.

      • Family with children
        9.2

        The breakfast excellent. I am sure if we had more time we would have used more of the facillities. Thanks for a lovely stay.

      • Family with children
        9.6

        This hotel is far the best among 3 stars hotels that I have stayed in. When I arrived I was more than pleased by the location and especially by its lobby area. I could see how good the hotel was by the movement of people around either going to gym , swimming, wedding reception or guests checking in and out. The professionalism of the staff was second to none. I was welcomed and made aware of all services available at this hotel. The bedroom was comfortable and equipped with a lot of facilities one will expect in 4 or 5 stars hotels (Tea facilities, Ironing facilities including pressing board, mini fridge, TV with satellite and Wi-fi....). My children liked the sofa bed prepared for them to the extend that they would like to stay in village hotel any where here or abroad.The restaurant was splendid we had a breakfast in morning and we can complain of nothing,there was a variety of choice for every one. The hotel in general is very well decorated but I will suggest that you think of refurbishing it as tear and wear on the floor carpet is noticeable. In addition congratulation for minimizing electricity waste as lights are switched on only when the guest is inside with the room key.

        Not many thing to dislike in this hotel only I will advise you to improve cleaning service and repair some cracks on ceiling.The bathroom floor tiles near the radiator have changed color due to poor maintenance. Fixing these cracks wherever they are will not cost much, this will improve the outstanding quality of this hotel and making it one of the beautiful 3star hotel. Spray a little bit of fragrance please.

      • Older travelers
        4.2

        Although the hotel boasts a pool and leisure centre, it is very very busy especially in the late afternoon and early morning on the weekend. This is not due to the hotel guests using the facilities but the number of locals who are member of the leisure club.

      • Family with children
        8.2

        The food was very good and the rooms were comfortable.

        The busser at breakfast was very rude and sarcastic because we sat at a table without his permission.

      • Older travelers
        6.2

        The hotel was in a good location and had good transport links. It was ideal for our visit to see relatives.

        I did try have some issues with the room. The tv was faulty and would not work unless you waggled the wire around. The heater radiator was coming away from the wall and th toilet flush seemed to take forever to re-fill. I did tell the person on the desk the on the morning we left but I do not think he took any action because he did not write anything in a log to report the faults. I felt as though he was paying lip service to me. The room in question was 141.

      • Group of friends
        10.0

        it was close to where we where visiting , made welcome when we arrived and staff were very frindley and helpful. This felt like a luxury break will call again

      • Older travelers
        6.6

        The hotel is well situated for the Zoo and the Black country museum and in fact Dudley town itself.The staff were always helpful and pleasant. We enjoyed our stay.

        We have stayed at a number of village hotels before and have stayed at this one before some 6 years ago. However room 151 is in a poor state.The paint is peeling from the bathroom ceiling and also the boarder around the room is also peeling off. There is no information about the hotel in the room at all which is suprising. Also in the foyer area there is no information about Dudley or places of interest to visit.We ate in the Verve restaurant on Saturday. Having ordered the most expensive steak on the menu was disappointed with its quality. I did point this out to the waiter who disnt seem to know what to do about it. A little disappointing.

      • Family with children
        10.0

        Quick response to our needs, helpful and pleasant staff, clean rooms

      • Group of friends
        6.2

        The location suited me. The bed was comfortable.

        The hotel is in major need of refurbishment, our room was very dated, lampshades were shody, curtains were haning off the rail. No toiletries in the bathroom. The soap dispenser didn't work. At night it was noisy with the disco blaring out as we tried to sleep. Food was ok. Overall the hotel was adequate for our stay, but wouldn't recommend it. Staff were friendly though.

      • Group of friends
        5.8

        No electricity on returning to room. Attended to promptly by staff.

        Very noisy patronage. Thought someone was being murdered in next room. Noisy evening functions which can be heard in your room. Window lock broken. Shower had dispenser on wall with shower gel. Handwash dispenser broken. No toiletries in bathroom. Even the lowiest B&B where I've stayed had toiletries.

      • Older travelers
        10.0

        staff were lovely- couldn't do enough for us- very friendly, helpful, respectful and happy. pool was lovely, and everywhere very clean

        meal in restaurant was lovely -cleared our plates. But- the starbucks cafe in foya too expensive for lunch- £5 a sandwhich- so we nipped to tesco next door and ate a french stick and cheese and grapes for less than a £5!

      How to reach hotel

      hotel Village Urban Resort Birmingham Dudley Dudley location
      Show big map »

      Hotel Address:

      Castlegate Park, Birmingham Rd, Dudley, Dudley, United Kingdom, DY1 4TB

      Get directions
      City Center
      • Dudley
        1.4 km
      Airports
      • Bus stop
        800 m
      Restaurants
      • Pizza Hut
        60 m
      • Bellagio (cuisine: Italian)
        240 m
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Year renovated:
        2012
      • Number of rooms:
        98

      Hotel Awards

      UKHOTEL AWARDSRecommendedDudleyVillage Urban Resort Birmingham Dudley

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in United Kingdom

      Use Badge